Applications Engineer

Available position: Applications Engineer
Employment basis: Full-Time, Permanent
Location(s): Parsippany, New Jersey or Houston, U.S.
Start date: Immediate
Salary range: Competitive package

Position Overview:

Process Systems Enterprise (PSE) is seeking an Applications Engineer to work in its Energy & Chemicals team to support and further develop the company's rapidly growing business in the Oil & Gas, Chemicals, Petrochemicals and related sectors.

We provide Advanced Process Modeling software and services based on our gPROMS software platform to a global customer base of process organizations, in support of their digital design and operation activities. Our customers include most of the major chemicals & petrochemicals, oil & gas, pharma and other process industry companies around the world.

The Energy & Chemicals markets are key to PSE’s business. PSE’s gPROMS ProcessBuilder modeling environment provides advanced process optimization and global system analysis capabilities underpinned by a high-performance computing framework. Together with industry-leading catalytic reactor and polymerization modeling technology, and the ability to implement high-fidelity models online for operations decision support, these have helped the company develop strong relationships with industry leaders such as BASF, Shell, ExxonMobil and SABIC. PSE is focused on developing and driving the adoption of the next-generation process modeling technology that is at the heart of current digitalization initiatives throughout industry.

We offer you the opportunity to join our internationally-renowned team of experts working in an intellectually stimulating, fast-paced environment with excellent career development opportunities.

Role Description

An Applications Engineer is responsible for providing technical, solution and modeling support both to PSE’s sales team and directly to customers, within the Energy & Chemicals Business Unit. It is a customer-facing role that requires a self-motivated individual capable of building strong technical relationships with major customers, and who has strong communication and persuasion skills along with excellent process, industry and technical knowledge.

Your duties and responsibilities will include:

  • Help existing and potential customers apply PSE’s advanced process modeling tools and solutions to industrial R&D, process design and operational applications
  • Supporting customers in their application of the products, working with the sales team to deliver growth
  • Performing pre-sales activities supporting PSE software and consulting sales, including
    • leading technical communication with potential PSE customers, coordinating with PSE subject matter experts where required
    • using your technical knowledge to match customers’ requirements to PSE’s software and consulting offerings
    • defining and executing software evaluation plans and executing ‘proof-of-concept’ demonstration projects
    • responding to written inquiries (e.g. Request For Information).
  • Undertaking business development for the Energy & Chemicals BU, including
    • presenting PSE’s software and consulting services to prospects
    • working closely with the Sales team to provide technical input and guidance
    • developing and nurturing prospects to achieve software and consulting sales.
    • identifying and targeting sales opportunities and new leads, making targeted sales prospecting calls to existing PSE customers and new prospects where appropriate.
  • Technical Account Management aimed at building positive and lasting client relationships to help ensure the continued successful use of PSE’s software products and consulting services
  • Providing post-sales product and application support for PSE’s gPROMS software
  • Preparing and conducting training courses
  • Providing marketing support, including
    • technical assistance in preparation of marketing materials (e.g. white papers)
    • attendance at trade shows and conferences.
  • Inputting customer and market requirements into new product development:
    • gathering requirements, user feedback and enhancement requests
    • proposing formulations for new models based on internal and client requirements.
  • Maintaining and updating key solution, technical, industry and communication skills

Required education and skills/experience

  • Either Master’s degree in Chemical Engineering
  • Or PhD in Chemical Engineering with a minimum of 2 years of first-principles process modeling experience.
  • Experience with gPROMS®, SPEEDUP®, ACM®, Dymola® or another equation-oriented modeling tool is an advantage.
  • Programming (FORTRAN, C, C++) and CFD/DEM experience is desirable but not essential
  • Ideally, some knowledge of reaction and separation systems including distillation, absorption, adsorption or membrane systems.
  • Good presentation and client interaction skills
  • Excellent oral and written English language skills
  • Ability to work independently and as a team member
  • Ability to prioritise scheduled tasks and react to unexpected problems
  • Willing to travel within the Americas and occasionally Europe

Application procedure

If you wish to apply, please click on the button 'Apply here' 
Apply here

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