Applications Engineer - Bioprocessing

Department                 Formulated Products

Employment basis      Full-Time, Permanent

Location                      Hammersmith, London, UK 

Salary range:              Competitive package

Siemens Process Systems Engineering overview

Siemens Process Systems Engineering (SPSE) is the leading supplier of Advanced Process Modelling software and digital design and operation technology and services to the process industries. We help our customers to apply advanced process models based on our gPROMS platform technology. This enables them to explore the process decision space rapidly, reduce uncertainty and risk and make better, faster and safer design and operating decisions through deeper understanding of their processes.

Currently employing 250+ staff worldwide, SPSE has a well-established reputation for thought leadership and technology innovation, achieved via a substantial R&D programme spanning more than two decades. Following its recent acquisition by Siemens AG, the company is now embarking on a major further expansion of its R&D activities.

We are now looking for highly motivated Applications Engineers to work in our Formulated Products business unit, which includes Life Sciences, Agrochemicals, Food & Beverage and Consumer Packaged Goods. SPSE has developed some unique software and consulting services specifically for these markets and developed strong relationships with global multi-national 'household names', such as Pfizer, Lilly and the FDA. We are now looking for a highly motivated PhD Engineer/Scientist to support our growing business, particularly in the bioprocessing industry. We are looking for a versatile person, that appreciates dealing with clients in the form of delivering customer support and delivering consulting projects.

Position overview

The Bioprocessing Applications Engineer role is responsible for supporting activities in the core areas of the Technical Sales function encompassing business development to application of gPROMS FormulatedProducts solutions for client applications. This involves working closely with a highly dedicated and qualified technical team and sales operations team during pre-sales and post-sales activities in order to develop business opportunities with clients in the Formulated Products sector with a focus on bioprocessing. It is a customer-facing role that requires a self-motivated individual capable of building strong technical relationships with major customers, and who has strong communication and persuasion skills along with excellent process, industry and technical knowledge.

Your duties and responsibilities will include:

  • Technical Account Management including carrying out pre-sales and post-sales activities to help clients and prospects apply PSE’s mechanistic modelling tools to industrial cases.
  • Scope and deliver software evaluations, case-based workshops and consulting projects.
  • Preparation and delivery of presentations, software demos and generic training material.
  • Support existing Formulated Products customers in their application of SPSE products via the SPSE Helpdesk.
  • Product enhancement, identification and tracking of bugs encountered while working on customer applications.
  • Gathering of requirements, user feedback and enhancement requests from customers and prospects to provide input into product roadmaps.
  • Business development and lead generation through presenting at and attending events, trade shows, consortia meetings, webinars etc.
  • Pro-actively instigate new discussions within accounts and prospects to enable SPSE to understand and discover customer goals and challenges relevant to opportunities.
  • Build positive and lasting client relationships to drive continued successful use of SPSE’s software products and services.

Required education and skills/experience:

  • A minimum of 3 years of experience in the bioprocessing industry or a PhD in Chemical or Biochemical Engineering. A related technical discipline such as Mechanical Engineering, Physics, Biology, Biochemistry or Chemistry may be acceptable depending on other experience.
  • First-principles or mechanistic modelling experience. Bioprocess modelling skills and/or experience with partial differential equations are of particular interest.
  • An excellent knowledge of bioprocessing, with laboratory experience in a related unit operation (cell culture, chromatographic purification, membrane filtration etc.).
  • Experience with gPROMS®, ACM®, Dymola® or another equation-oriented modelling tool is an advantage.
  • Programming (FORTRAN, C, C++, python) and CFD/DEM experience is helpful, but not necessary.
  • Excellent oral and written English language skills.
  • Ability to work independently and as a team member.
  • Ability to prioritise scheduled tasks and react to unexpected problems.
  • Willing to travel within the Americas and occasionally Europe (up to 25% travel time)

What we offer you:

  • Flexible working
  • 26 days of holiday per year, plus 8 days of statutory Bank Holidays
  • Company pension
  • Medical insurance
  • Group life assurance
  • Excellent career development
  • Cycle-to-work scheme
  • Perkbox discount platform
  • Great office environment, with free fruit, coffee and biscuits, and regular social events
  • Reimbursement of professional registration and cost of professional books
  • Internal coaching sessions with a Professional Coach

SPSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Application procedure

If you wish to apply, please click on the button 'Apply here' 
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