Consulting services, training & support
PSE's team of scientists and engineers, mostly PhD level, provide services ranging from training and support to custom model development. They can also undertake turnkey projects in cases where you do not have the resources internally.
Our services enable our customers to progress in their projects and to achieve their goals in the most efficient manner. We also provide expert services to help our customers meet their specific needs through collaborative development and model-based consulting solutions and analyses reports.
PSE's food and consumer goods business offers a range of comprehensive training options both as part of the standard licence offer to commercial clients and on a separate basis:
- Model configuration and simulation
- Parameter estimation and optimisation
- Knowledge transfer in connection to consulting and collaborative development
- Customised courses and workshops
Training courses are held either at our customer's offices, PSE's offices or a separate venue.
We offer flexible support packages to our clients to help them quickly resolve their modelling issues and progress with their projects in an efficient manner. Support questions are answered swiftly by our expert solids consulting team and our customers can feel confident that they will have progressed significantly at the end of a support session.
Support is offered as follows:
- Email and phone support
- One-to-one meetings
- customers' offices
- at one of PSE's offices
Many of our customers have specialised processes and individual needs. PSE works in a collaborative manner to help these customers develop their own, proprietary
- model libraries
- process flowsheets
that can be directly connected and used in our software. We also assist customers in
- implementing or connecting legacy code to models on the gPROMS platform
- maintaining and upgrading the models and model libraries
- roll-out and implementation throughout the corporation
Model-based solutions and reports
PSE provide comprehensive consulting services in solids process modelling. We develop and deliver a range of model-based solutions and analyses reports for solids processes, such as:
- equipment and process design
- equipment selection and scale-up
- plant optimisation
- plant revamps
- start-up and shut-down procedure
- process performance.